Kate Head BSc MBCS CITP has more than 25 years experience in Information Technology after working for various companies ranging from national power utilities to private banks; during a lull in employment she found that some of her friends and colleagues had been happy to pass her details about the help they had received for their various IT and computer problems to their friends, so after attending one of the early "Forward at 50" (now "OWLE50+") training courses for women who want to set up their own business run up by the London Metropolitan Business School Centre for Microenterprise (CME) in Moorgate, London, Kate started IT Whizz in April 2007.

Kate says

"I am passionate about ensuring that my customers are able to get the best out of their PCs/software/IT while also trying to make sure that they have a basic awareness of how their computer works, and how best to keep safe online.
I know that they shouldn't have to worry about their data being infected by viruses, or their email Inbox being filled with rubbish, but these days it is all too easy for such things to happen without any apparent action from them.

My usual customers are retired people who have been given a computer to keep in touch with their family and although they have been given a quick introduction of how to use the basics, often they need a bit more support when they have problems, or need a quick reminder, which I am able to supply.
I also help people who work from home and have no regular access to IT Support."

Several long-standing customers have provided testimonials about the help they have received.

If you're still using Windows XP (or even 98/ME) you may find that trying a version of Linux instead of buying a new PC could fit the bill, especially if all you want to do is access the internet, write a few letters, do your accounts, etc.
   IT Whizz uses and recommends  Linux Mint 11   

Check out the Live CD/DVD list as you can start your PC with a LiveCD (or DVD) to try out how the system runs before you install it on your PC.